Terms & Conditions
Welcome to Darlae. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
Overview
Darlae provides premium digital products including editable Canva templates, photobook templates, digital albums, and related digital design products.
All products sold on this website are digital downloads only. No physical products are shipped.
By using this website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.
Digital Products
All products available on Darlae are digital files delivered electronically.
After purchase, customers may receive:
- Instant download access
- Canva template links
- PDF instruction guides
- Digital design assets
No printed or physical materials will be shipped.
Canva Requirement
Some products sold on Darlae require:
- A Canva account
- Internet access
- Basic Canva editing knowledge
Customers are responsible for ensuring they can access and use Canva before purchasing.
Darlae is not affiliated with or endorsed by Canva.
Personal Use & License
When purchasing a product from Darlae, you are granted a limited, non-exclusive, non-transferable license for personal use only unless otherwise stated.
You may:
- Edit templates for personal projects
- Use designs for your own personal memories or gifts
- Customize templates for individual use
You may not:
- Resell, redistribute, share, sublicense, or transfer the templates or files
- Claim Darlae designs as your own work
- Use the products for template resale or marketplace redistribution
- Upload or distribute files on file-sharing websites
- Copy or recreate products for commercial resale
All designs, templates, graphics, branding, and digital assets remain the intellectual property of Darlae.
Payments
Payments are processed securely through trusted third-party payment providers such as:
Darlae does not store full payment card information on its servers.
Pricing
All prices displayed on the website are subject to change without notice.
Darlae reserves the right to:
- Modify pricing
- Discontinue products
- Offer promotions or discounts at any time
Refund Policy
Due to the digital nature of our products, all sales are generally final.
Once a digital product has been downloaded, accessed, or delivered, refunds, exchanges, or cancellations cannot usually be provided.
However, customers may contact us if:
- Files are corrupted
- Download links do not work
- Incorrect products were delivered
We will make reasonable efforts to resolve technical issues.
Account & Access Responsibility
Customers are responsible for:
- Providing accurate purchase information
- Maintaining access to their email account
- Downloading and saving purchased files
- Keeping Canva account access secure
Darlae is not responsible for issues caused by:
- Incorrect email addresses
- Loss of internet access
- Canva platform outages
- User editing errors
- Deleted customer files after download
Intellectual Property
All website content including:
- Templates
- Designs
- Graphics
- Logos
- Branding
- Product previews
- Text and images
are owned by Darlae and protected by copyright and intellectual property laws.
Unauthorized reproduction or redistribution is strictly prohibited.
Limitation of Liability
Darlae shall not be held liable for:
- Indirect or incidental damages
- Loss of data or files
- Business interruption
- Third-party platform issues
- User editing mistakes
- Compatibility issues outside stated requirements
Products are provided “as is” without guarantees of uninterrupted availability.
Third-Party Services
Our website may include links or integrations with third-party services including Canva, payment providers, analytics tools, or social platforms.
We are not responsible for the content, policies, or practices of third-party services.
Privacy
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy for information regarding how we collect, use, and protect your data.
Changes to Terms
Darlae reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon posting on the website.
Continued use of the website after updates constitutes acceptance of the revised terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with applicable laws and regulations.
Contact Information
For questions regarding these Terms & Conditions, please contact us through:
Terms & Conditions FAQs
Are Darlae products physical or digital?
All products sold by Darlae are digital downloads only. No physical items are shipped. Customers receive instant access to editable Canva templates, digital photobooks, albums, and downloadable files after purchase.
Can I resell or redistribute Darlae templates?
No. Darlae products are protected by copyright and are licensed for personal use only unless otherwise stated. Customers may not resell, redistribute, share, copy, sublicense, or upload the templates or files to marketplaces, websites, or file-sharing platforms.
Do I need a Canva account to use the templates?
Yes. Most Darlae products require a Canva account to access and edit the templates. Customers are responsible for ensuring they have internet access and basic Canva editing knowledge before purchasing.
Does Darlae offer refunds on digital products?
Due to the digital nature of the products, refunds, exchanges, and cancellations are generally not accepted after files have been accessed or downloaded. However, customers may contact support if they experience technical issues or receive incorrect files.
How are payments processed on Darlae?
Payments on Darlae are securely processed through trusted third-party payment providers such as PayPal. Darlae does not store full payment card information on its servers.
